Privacy Policy

Welcome to AFRIBAPAY’s privacy protection policy.

AFRIBAPAY respects your privacy and is committed to protecting your personal data. This privacy policy explains how we protect your personal data when you visit our website, your rights regarding privacy, and how the law protects you.

This Privacy Policy applies to your personal data when you visit our site. It does not apply to sites or services that we do not own or control.

As a company providing financial services, we comply with current regulations regarding the protection of personal data.

This Privacy Policy provides you with information about our privacy practices, as well as your options when using our services, including our payment platforms (“Platforms”), our APIs, our software applications (“Applications”), and our email notification tools.

It also describes the types of personal information we collect, the purposes of this collection, with whom we may share this data, and the security measures in place to protect your information.

CONTACT

For any general inquiries, concerns regarding the use of our services, or comments on this Privacy Policy, please contact us at: [email protected].

DEFINITIONS

  • Merchant Account: refers to an account opened on the AFRIBAPAY platform.
  • Cookie: a small data file transferred to your computer or mobile device, allowing us to remember login information, IP address, and other behaviors on our site.
  • AFRIBAPAY: refers to the entity AFRIBAPAY and its subsidiaries or affiliates.
  • Personal Information: any information that can identify a living person, including name, email, financial information, etc.
  • Sites: refers to any platform, mobile application, website, or social network operated by AFRIBAPAY.
  • User: refers to an individual using AFRIBAPAY services or accessing the sites.
  • Special Categories of Personal Information: includes details about race, sexual orientation, health, biometric data, etc.

OUR PRINCIPLES

  • Responsibility: You are responsible for your personal information and your choices regarding its use on our site.
  • Retention and Security: AFRIBAPAY takes all necessary measures to secure your personal information.
  • Transparency: We inform you about the information we collect and how it is used.
  • Respect for Local Laws: Our practices vary by country to comply with local privacy regulations.
  • Consent: We process your personal data only in accordance with applicable laws.

PERSONAL INFORMATION WE COLLECT

We collect various personal information, such as:

  • Your name, identity number, date of birth to verify your identity.
  • Your contact details: address, email, phone number, etc.
  • Technical information: device used, IP address, duration of visits, etc.
  • Financial data: account number, transaction information.

HOW WE OBTAIN YOUR DATA

We collect your personal information when you register, use our services, or contact our customer support.

PROCESSING OF PERSONAL DATA

We rely on the following legal bases to process your information:

  • Consent: You consent to the collection of your data by using our services.
  • Contractual Obligation: Your information is necessary to provide our services.
  • Legal Obligation: We comply with laws related to fraud prevention and money laundering.

WHY WE RETAIN YOUR DATA

We retain your personal data to fulfill our legal and regulatory obligations. Upon closing your account, we may mask certain data but retain it as long as necessary to comply with the law.

SECURITY OF PERSONAL DATA

We protect your personal information using security measures such as secure servers, firewalls, and data encryption.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with third parties in certain circumstances, for example, with our affiliates or service providers, but only if it is necessary to provide our services.

MARKETING

We may use your personal information to send you marketing content. You can unsubscribe at any time by adjusting your notification preferences.

YOUR RIGHTS

You have the following rights regarding your personal information:

  • Right to access your data.
  • Right to request the deletion of your data.
  • Right to correct incorrect information.
  • Right to object to its use for marketing purposes.
  • Right to withdraw your consent at any time.

COOKIES

We use cookies to personalize and enhance your experience. You can disable them in your browser, but this may limit your use of our site.

MINORS

Our services are not directed to individuals under the age of 18. If you believe we have collected data in error, please contact us to restrict this data.

INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries outside your jurisdiction, but we ensure that this data is protected in accordance with applicable laws.

UPDATES

We may modify this Privacy Policy from time to time. Any changes will be published on our website.

ADDITIONAL INFORMATION

For any additional information regarding this Privacy Policy, please contact us at [email protected].

This Privacy Policy was last updated in December 2023.